Everything you need to know about your orders, delivery, and support.
We deliver She’s Premium Foods products across India through trusted delivery partners.
Delivery Time: Orders are usually delivered within 5–7 business days after confirmation.
Shipping Charges: Delivery charges are calculated based on your location before completing the order.
Local Delivery: Customers from selected nearby areas may receive special local delivery options when available.
All orders are confirmed after successful payment.
After placing an order, you will receive the necessary order details and updates.
Cancellation: Orders can be cancelled only before they are shipped.
Due to the nature of food products, we currently do not accept normal product returns.
If you receive a damaged or defective product, please contact us with photo/video proof within a reasonable time after delivery.
After verification, we will provide the best possible solution.
Your trust matters to us. We only collect information required to process and deliver your order.
Information we may collect:
Your information is used for:
Required delivery details may be shared with our courier partners only for completing your shipment.
We never sell your personal information.
Data Retention & Security: We store customer data securely. Inactive customer accounts and associated personal details are deleted or anonymized after 5 years of inactivity. You can request details about your stored data or ask for deletion by contacting us.